Terms & Conditions

Welcome to Marobrain! These Terms and Conditions ("Terms," "Terms and Conditions") govern your use of our website located at https://tupietea.com (the "Website") and your purchase of products from Marobrain ("we," "us," or "our").

1. Acceptance of Terms

By visiting our Website, creating an account, placing an order, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and any other legal notices published on this Website.

These Terms constitute a legally binding agreement between you and Marobrain. We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes. Your continued use of the Website following the posting of any changes constitutes acceptance of those changes.

2. Eligibility and Age Requirements

To purchase our products, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Provide accurate, current, and complete information during the registration and purchase process
• Not be prohibited from receiving our products under applicable laws

3. Product Information and Availability

3.1 Product Descriptions

We strive to provide accurate product descriptions, images, and information on our Website. However, we do not warrant that product descriptions, images, pricing, or other content on the Website are accurate, complete, reliable, current, or error-free.

3.2 Product Availability

All products are subject to availability. We reserve the right to:

• Limit the quantities of any products or services that we offer
• Discontinue any product at any time without notice
• Refuse service to anyone for any reason at any time
• Limit or prohibit orders that appear to be placed by dealers, resellers, or distributors

3.3 Pricing

All prices are subject to change without notice. We reserve the right to modify prices at any time. Prices displayed on the Website are in U.S. Dollars (USD) unless otherwise stated. The price charged will be the price displayed at the time you complete your order, subject to our right to cancel orders as described below.

4. Ordering and Payment

4.1 Order Process

When you place an order on our Website:

1. You will receive an email acknowledging receipt of your order
2. This acknowledgment does not constitute acceptance of your order
3. We reserve the right to accept or decline your order for any reason
4. Acceptance occurs when we ship the products to you
5. You will receive a shipping confirmation email when your order is dispatched

4.2 Payment Terms

Payment must be received by us before we process your order. We accept the following payment methods:

• Major credit cards (Visa, MasterCard, American Express, Discover)
• Debit cards
• PayPal and other approved payment processors

By providing payment information, you represent and warrant that:

• You are legally authorized to use the payment method
• The information you provide is true, accurate, and complete
• You will pay all charges incurred by you at the prices in effect when such charges are incurred
• You will pay any applicable taxes relating to your purchases

4.3 Order Cancellation by Us

We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product or service availability
• Errors in product or pricing information
• Suspected fraudulent or unauthorized transactions
• Problems identified by our credit or fraud avoidance department
• Your billing information cannot be verified
• You fail to meet eligibility requirements

If your order is cancelled after payment has been processed, we will issue a full refund to your original payment method.

5. Shipping and Delivery

5.1 Shipping Policy

We ship to addresses within the United States and select international locations. Shipping costs and delivery times vary based on:

• Destination address
• Shipping method selected
• Product availability
• Order processing time

5.2 Delivery Timeframes

Estimated delivery times are provided for guidance only and are not guaranteed. We are not responsible for delays caused by:

• Shipping carriers
• Weather conditions
• Natural disasters
• Customs delays (for international orders)
• Incorrect shipping information provided by you
• Events beyond our reasonable control

5.3 Risk of Loss

All purchases of physical products from Marobrain are made pursuant to a shipment contract. The risk of loss and title for products purchased passes to you upon delivery to the carrier.

5.4 Undeliverable Packages

If a package is returned to us as undeliverable due to incorrect address information provided by you, you will be responsible for any reshipment costs. We are not responsible for lost or stolen packages after delivery confirmation by the carrier.

6. Returns, Refunds, and Money-Back Guarantee

6.1 60-Day Money-Back Guarantee

We offer a 60-day money-back guarantee on all purchases. If you are not completely satisfied with your purchase, you may return the product(s) within 60 days of the delivery date for a full refund of the purchase price (excluding shipping and handling charges).

6.2 Return Conditions

To be eligible for a return and refund:

• You must contact our customer service within 60 days of delivery
• You must obtain a Return Merchandise Authorization (RMA) number
• Products may be opened or used
• You must return all bottles received, including empty bottles
• Products must be returned to the address provided by customer service

6.3 Refund Process

Once we receive your returned product(s):

1. We will inspect the return within 5-7 business days
2. If approved, your refund will be processed
3. The refund will be credited to your original payment method within 7-10 business days
4. You will receive an email confirmation once the refund has been processed

Note: Original shipping charges and return shipping costs are non-refundable. You are responsible for return shipping costs unless the return is due to our error or a defective product.

6.4 Damaged or Defective Products

If you receive a damaged or defective product:

• Contact us immediately upon receipt
• Provide photos of the damaged product and packaging
• We will arrange for a replacement or full refund at no cost to you
• We will cover all return shipping costs

7. Prohibited Uses

You may not use our Website or services for any unlawful purpose or in violation of these Terms. Prohibited uses include, but are not limited to:

• Violating any applicable local, state, national, or international law
• Infringing upon or violating our intellectual property rights or those of others
• Uploading or transmitting viruses, malware, or any other malicious code
• Attempting to gain unauthorized access to our systems or networks
• Engaging in any automated use of the system (bots, scrapers, etc.)
• Using the Website to collect personal information about other users
• Engaging in any activity that interferes with or disrupts the Website
• Impersonating another person or entity
• Reselling our products without our express written permission
• Making fraudulent or false claims about our products

8. Intellectual Property Rights

8.1 Our Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, videos, audio clips, digital downloads, data compilations, and software, is the property of Marobrain or its content suppliers and is protected by:

• United States and international copyright laws
• Trademark laws
• Trade secret laws
• Other intellectual property rights

8.2 Trademarks

"Marobrain" and all related logos, product names, and service names are trademarks or registered trademarks of Marobrain. You may not use these trademarks without our prior written permission.

8.3 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes only. This license does not include any right to:

• Reproduce, distribute, or publicly display our content
• Modify or create derivative works
• Use our content for commercial purposes
• Download or copy content for resale or redistribution

9. User Accounts

9.1 Account Creation

If you create an account on our Website, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information is accurate and current

9.2 Account Termination

We reserve the right to terminate or suspend your account at any time, without prior notice, for any reason, including but not limited to:

• Violation of these Terms and Conditions
• Fraudulent or suspicious activity
• Requests by law enforcement or government agencies
• Discontinuation or material modification of the Website

10. Product Health Claims and Disclaimers

Before Using Our Products:

• Consult with a qualified healthcare professional before using any dietary supplement
• This is especially important if you are pregnant, nursing, have a medical condition, or are taking medications
• Individual results may vary and are not guaranteed
• Keep out of reach of children
• Do not exceed recommended dosage
• Discontinue use and consult your doctor if any adverse reactions occur

No Medical Advice: The information provided on this Website is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

11. Testimonials and Reviews

Testimonials and reviews displayed on our Website represent the experiences and opinions of individual customers. Results may vary and are not guaranteed. Testimonials:

• Are not representative of typical results
• Have not been independently verified
• May not reflect the typical purchaser's experience
• Are not intended to represent or guarantee that anyone will achieve the same or similar results

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

Marobrain, its officers, directors, employees, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

• Loss of profits, data, use, goodwill, or other intangible losses
• Damages resulting from your use or inability to use the Website or products
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on the Website
• Any other matter relating to the Website or products

Our total liability to you for all claims arising from or related to the Website or products shall not exceed the amount you paid for the products, or $100, whichever is greater.

13. Indemnification

You agree to defend, indemnify, and hold harmless Marobrain, its officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms and Conditions
• Your use of the Website or products
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before filing a claim, you agree to contact us and attempt to resolve the dispute informally by sending a written notice to our customer service department. We will attempt to resolve the dispute internally as quickly as possible.

14.2 Binding Arbitration

If we cannot resolve the dispute informally, any controversy or claim arising out of or relating to these Terms, the Website, or the products shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association (AAA).

Arbitration Terms:

• Arbitration will be conducted by a single arbitrator
• The arbitration shall take place in the state where our principal office is located
• The arbitrator's decision shall be final and binding
• Judgment on the award may be entered in any court of competent jurisdiction
• Each party shall bear its own costs and attorneys' fees

14.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive the right to participate in a class action lawsuit or class-wide arbitration.

15. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in California, and you hereby consent to personal jurisdiction and venue therein.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provisions shall be deleted without affecting the remaining provisions herein.

17. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published on this Website, constitute the entire agreement between you and Marobrain concerning your use of the Website and purchase of products.

18. Changes to Terms and Conditions

We reserve the right to modify or replace these Terms at any time at our sole discretion. Material changes will be effective immediately upon posting on the Website. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of the changes.

It is your responsibility to review these Terms periodically. We recommend checking this page regularly for updates.

19. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact us: